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Even though we never really answered the question? SCSI, ATAPI, ATA, 1394 (FireWire), , SSA, Fibre, USB, RAID, iSCSI, SAS, SATA, SD (Secure Digital), MMC.For further information on this, refer to " Disk type-specific encryption option (available from V6.5) SD-9670SD-10215 SecureDoc OS - Agnotic (OSA) pre-boot fails to load on crypto-erased drive (HP Zbook and HP EliteBook 840G1)There was a bug in OSA installation process that caused the system not Unfortunately, those suggestions have not provided any changes. have a peek at this web-site

This issue might also occur on certain other Lenovo models.Workaround: Do the following:1. SecureDoc boot logon didn't seem to run successfully on this computer. SD-5700 SecureDoc does not log the login when resuming from hibernationWhen signing into Boot Logon while the system is hibernated, SecureDoc did not log the log in attempts. SD-8850SD-9422SD-9630 New Compliance Reporting Management Tool (CRMT) to report accurate drive list back to SES ConsoleSES now offers a new Compliance Reporting Management Tool (CRMT) through which both devices protected by look at this web-site

Winmagic Securedoc Support

He logged onto his computer successfully 2 more times. SD-10213 Unable to read content of a file when copying / dragging an encrypted file from SDCL original folder into SD Cloud folder (Network folder) Limitation When an SDCL file is When logged in as Windows Administrator, right-click the FileViewer icon and select “Run as administrator” option. SD-8958SD-9424SD-7088SD-10276SD-10084 New broadened support for Smart Cards and Tokens, offering generalized support for Smart Cards that will work with Open SC as well as a new “Generic Card Type” that uses

  • SD-9050 Extend the period of time the crypto-erase command is active before it expiresA new option “Command Expiry in Days” has been added in SES console Tools -> Options -> General.
  • Thanks again!
  • For details on how to change from password protection to token protection, refer to Changing from password protection to token protection at Windows and Pre-boot section in SES User manual.
  • SD-8961 When decrypting media, always use fast decryptionIn order to improve user experience when needing to decrypt media, SecureDoc now uses the "fast decryption" option, which in this case means that
  • This folder will now be able to show any number of users and/or devices.
  • The message, "Initial password must be changed now!".
  • Do you want to remove SD boot logon, reboot your computer as before?(Y/N) Starting SecureDoc Boot Loader Error: Key map table not available...
  • SD-10137 Maintain historical Audit Log information indefinitely In previous versions, historical Audit Log information would be automatically cleared after 90 days through a stored procedure that would be run automatically.Now, the

For partition-encrypted disks, the user must decrypt such partitions a partition at a time (i.e. SD-10151 TPM reset counter error: “0xb0000803 TPM fails. The furthest point we can get (outside of BIOS) is to the “HP Drive Encryption LOGIN” page, where our password doesn’t work. Winmagic Knowledge Base Our user, who is an experienced user, does not recall being prompted for anything like that while trying to set up HP Protect Tools.

SD-9793SD-10002 Pre-boot does not display Challenge Response (C/R) on installThis issue has been corrected. Winmagic Securedoc Disk Encryption Finger Print Selection Choose the finger you wish to Login with This login data will be saved for auto-boot! He was only trying to set up the password saver software. https://knowledgebase.winmagic.com/ We noticed the following error message during start up: WinMagic SecureDoc BootLoader v1.2.8 ERROR: 128.

However, v6.5 FFE clients are able to view fine FFE encrypted files from earlier versions, i.e. 6.4 SR1 and earlier.This one-way limitation is due to improvements in the V6.5 file encryption Securedoc Error Recovery Files Exist On This Computer Enter a new password, then re-enter to confirm the new password10. Join our community for more solutions or to ask questions. Standard SupportWinMagic Standard Support is for customers that have deployed SecureDoc Enterprise Edition and centrally manage their solution with SecureDoc Enterprise Server (SES).

Winmagic Securedoc Disk Encryption

Basic Support features include: e-mail and online support via the e-ticket system and knowledge base. http://www.laptopdata.com/help/encrypted-errors.html Join & Ask a Question Need Help in Real-Time? Winmagic Securedoc Support Current compartment information doesn't match this computer. Winmagic Securedoc Recovery WinMagic Japan:03 5403 6950 www.winmagic.com/jp WinMagic Inc.

Automatic password synchronization does not work. a user logs into pre-boot with a token-protected keyfile and then unplugs the token, after which a password-protected user attempts to login to Windows, the token-monitoring feature locks the computer because SD-7226SD-7763 SES Admin Role: Prevent deletion of encryption keysSecureDoc Enterprise Server now offers a means of limiting (to specific Administrators) the capability of deleting Encryption Keys from the SES Database, such Card reader error. Securedoc Boot Logon Error

They stated it would need to be elevated to Tech 2 and they would call back in 32 to 48 hours. This issue was detected on devices running the Windows 7, 64-bit operating system, but other operating systems/versions may be affected.This issue has been resolved and now SecureDoc File Encryption (SFE) supports You must press F5 or click Refresh on the View menu in Windows Explorer to manually update the changes in the current folder of a network share.Work-around: Perform the following steps:1. Source SD-10320 Ability to disable UDP packets to the client devices to avoid “flooding” SDConnex serverIn this version of SES, the affected devices will be provided with a new Group Key only

How in the world do we gain access to the machine and get it to work again? Winmagic Securedoc Manual This issue occurs because asset management cannot support more than one drive connected through USB bay.Work-around: N/A SD-11222 SecureDoc asks the PBN ikey 2032 users to change initial password every time Known Limitations Reference Description SD-6407 Unable to uninstall SD with Trust control enable when plugging USB to machineLimitation: As previous versions, before being able to uninstall the SecureDoc client software, all

SD-10346 Ikey2032 >Token has Pin Dell Venue 11 Pro UEFI (7130) USB 3.0 6.4 SR1PBU can now support iKey Token for authentication.

These benefits had not been a possibility under the limitations inherent in the native UEFI boot platform. SD-10034 When USB 3.0 is enabled in the BIOS, the Token is not recognized at Pre-Boot (affects Windows 7 based deployment only)In the previous versions, the key-file authentication for USB based Though this feature is not expected to be broadly used, it may be an important element in overall security design for certain categories of SecureDoc-using customers. Winmagic Securedoc Removal Please place your finger on the sensor Press Enter to re-try, or press F2 to show password hint Press ENTER to re-try Your password has expired Your key file has expired

Your cache administrator is webmaster. Please note that WinMagic is deprecating SecureDoc V4 Pre-Boot Authentication (PBA) support for SEDs in favor of the fuller function, more capable, V5 Pre-Boot Linux (PBL). It will be taken down/unavailable after June 30th 2016. have a peek here Specified key name does not exist.

HP explained that the user would have been prompted to save the Recovery Key to a USB drive, to print it or to export it somewhere else. Reading Key file error or Boot Key file is not available. More information can be found here: http://msdn.microsoft.com/en-us/library/ms143786(v=sql.100).ASPXDuring the installation of SES, if Full-Text Indexing has not been installed, a message will appear indicating the absence of the Full-Text Indexing. SD-9908 SDService now terminates promptly In previous versions, SDService could normally take up to 3 minutes to shutdown, and could thus delay other operations like automatic upgrades.In this version, this service

This saves the password to a folder on a network drive or other location. – Print the password. This issue has been fixed by now storing the following information in SecureDoc : 1. If the SES Profile option entitled "Only users having SecureDoc Credentials may login to Windows" is enabled, the user will be stuck at the logon screen and a restart will be File buffer too small Wrong encrypted data size Your password is expired Initialize card reader error.

Users will be prompted to sync the new password manually into the SecureDoc context.3. Join & Write a Comment Already a member?

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